For any undamaged/unused product simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Grills can only be returned for a full refund if it has not been started or had pellets put into it.  Pellets must still be sealed in their original container. 

Flaming Barbecue Meat